Where are we going again?
Welcome to The Handbasket - Where are we going again?

Failure … It’s A Good Thing 2 comments

There is a bizarre sort of deja vu that comes from teaching the same material to different groups three times a week. The first time it is fresh, although perhaps not “new”. If not enough time passes between the first class and the second class, serious deja vu sets in. For me this term, the second class happens hot on the heels of the first one, a mere one hour later. It is going to be hard to keep the energy up for this class. I repeatedly had the feeling of “Didn’t I just say this?” The weird thing was that they actually laughed in the right places, even though I had the feeling that I “just did this”. A bit disorienting. The third class happens 24 hours later, thank goodness, and I have had time to shake off the first two. Still, I could feel myself getting a bit punchy. I am grateful that my Friday late afternoon (and I do mean late afternoon) class was equally as giddy last week and that made for an unexpectedly fun and energized class.

I should just say, as an aside, that I’m glad that acting/theatre thing didn’t work out. I can’t imagine keeping 6-8 performances a week “fresh”!

New faculty training, lo these almost 10 years past, included a session on classroom management issues. One of the suggestions I kept from that session is the discussion of my expectations of student behaviour in the course and I have adopted this as part of the first class for every course I teach.  The “expectations” page is about one and a half pages long and I go through it, section by section, trying to keep it light but letting them know I’m serious … all at the same time. We discuss the reasons for some of these expectations, why they are important. One of the sections is labelled “No Personal Attacks”. At this point in the class, I usually draw two little stick figures on the board and show the happy stick figures sharing their ideas in a realm quite separate from their physical beings.  Keeping the discussion in the realm if ideas, and not in the realm of “the person” is an important, nay, critical, distinction to make.  People can disagree with each other’s ideas without, in fact, needing to disagree with each other’s value as human beings. However, people fear that sharing ideas will result in others making judgements based on those ideas - and this is not a groundless fear to have. We do tend to do this, and part of the shift I like to see communications students make is to develop the discipline NOT to rush to judgement quite so quickly. This shift takes time, of course. I like to introduce the concept as a basic rule of operation in my classroom environment and, later, as a concept supporting team work.

So, by the end of the week, I had drawn my little stick figures multiple times, and tried to find different ways of saying “play nice … be kind … critique ideas, not people … healthy disagreement is force for creative good … what are some phrases we can use in this situation? … ” and, on my way home on Friday, with all this echoing in my head, I had a revelation of my own.

I ended 2009 feeling exhausted and pretty low and, although the end of 09 had its challenges, I’ve had rough patches before and not felt so defeated. I couldn’t quite put my finger on what else was wrong. Then, I realized that I had a lot of “big plans” for 2009, some as New Year’s resolutions and some as just personal goals … and I didn’t make much progress on any of them. I was experiencing the nagging feeling of having failed myself, of having lost focus. And I was beating myself up pretty good about that.

It seems to me that I forgot a couple of things.

Thing #1 - Failure is good.

Years ago, I took one of those self-improvement courses and one day the instructor said this:

If you haven’t failed recently, you are not doing enough.

At the time, once I thought it through, it made a great deal of sense to me. Of course! Statistically, if we are doing lots of things, we are going to fail at some of them. We are going to screw up, say the wrong thing, start the wrong project, piss the wrong person off. People who don’t take enough risks don’t experience a lot of success. Sometimes, “failure” is the price of success. We also learn more from our failures than we do from our successes.

Thing #2 - Stick Figures Rock

I forgot to be one of my stick figures for a moment, and I let the sense of failure get too close to me, personally, and not remain in the realm of the external. My “failures”, if they were that, existed outside of me. They are not “me”.

Thing #3 - Expectation Management

Setting expectations, or personal goals, or New Year’s Resolutions - I generally think these are good things to do. Somehow, though, I let an unconscious adherence to these specific and particular outcomes obliterate the beauty and the busy-ness and the fun of 2009. In 2009, I learned so much and laughed so well with such amazing people in my life. I learned to be more “in the moment”. I needed some help and I got it. I felt loved. How can a person wander around feeling gloomy about THAT? (Seriously, girl, get a grip … ) Long-time readers may recall my image at the beginning of 2006 in which I wanted a “burger with everything on it, extra pickle, with the juices running down my arms as I devour it” kind of year. I’d say 2009, most of it, came pretty darn close.

I still want to achieve some of those things on my 2009 list and, oddly, I feel more ready and focused to get there now. Maybe I wasn’t ready a year ago.

So, a new week begins and there are more stick figures to be drawn. I wonder what they will tell me this week?

Of Eggs, Forks and Comfort 2 comments

I ate breakfast late today. I know I’m not supposed to do that, but … there it is. I had a big pub outing after hockey last night and just felt unable to introduce more protein until after noon. Today’s egg creation involved frying mushrooms, onions, red peppers and ham together and then dumping eggs beaten with many kinds of cheese and a few dashes of Worchestershire sauce on top, stirring until set. The WWBA and I call this “Scrambled Eggs with Stuff”. The radio was on as I was doing this and Stuart McLean was reading one of my favourite Dave and Morley stories, Holland, about when Dave and Morley met.  In that story, Morley made her version of “eggs with stuff” and they were not to Dave’s liking, nearly contributing to the end of their very young marriage.

Somehow, I’ve acquired two small kitchen whisks in the past number of years and I’ve started to use them, exclusively, for whipping eggs for “eggs with stuff”. That is what they are for, after all. Whisking things. Usually, I plop the eggs on top of some cottage cheese and maybe some romano, pelt the mixture with some Worchestershire sauce and get the whisk going. It sounds like it does on the cooking shows. Busy and thoroughly important, accented with high tinkly sounds of the metal strands hitting the glass. Today, however, I had a sudden aversion to making one more kitchen implement dirty for this task and, instead, used the fork that I’d already used to dish out the cottage cheese. My mother never had a whisk, after all, and this is how she whipped eggs for the pan. For that matter, this is how I did it until I got all cityfied and started using a whisk.

Beating eggs with a fork, in a glass mixing bowl, sounds totally and completely different than beating eggs with a whisk in a glass mixing bowl. I’d forgotten. There is a deep, gurgling, plopping sound caused by the fork lifting and dropping the mixture that is missing from the more treble sound of the whisk. There is still metal on glass, yet it sounds somehow more aggressive and forceful with a fork than with a whisk. It is, for me, a nostalgic sound, reminding me of my mother being both consciously instructive with me in the kitchen (”watch for egg shells in the mix, here, use a spoon to get that out.”) and unconsciously instructive as she tried to do as much as possible as quickly as possible. Scrambled eggs with stuff was fast, nutritious, cheap and tasty. Thus, also popular.

On a day like today, after a week like this week, the simple sound of eggs being whipped in a bowl to create “eggs with stuff” was profoundly grounding to me. A short plane ride away, a scene of unimaginable devastation is unfolding as a bottleneck of well-intentioned assistance sits, waiting to be deployed. It is gut-wrenching.

At work, the results of a mid-week strike vote have definitively answered precisely nothing, for anyone, on any side of the table.

As privileged and fortunate as my life is - and it is - I am aware that I am powerless in both of these situations. Once the donating and the voting is done, there is nothing I can directly and personally do to affect either of these outcomes. Sometimes I catch myself imagining jumping on a plane and taking control of the airport, directing the flow of traffic, or building quick on-the-spot teams for aid deployment. Or, bursting in on the negotiating teams with some new revelation that will solve all the threads of distrust and mis-information that have sprung up over years between management and the union. But, wistfully, I put those things away back when the day came to put away childish things.

So, I make eggs. And I remember that my good fortune springs not from my “stuff” or acquisition of “stuff”, but from all that I have learned and continue to learn, and all the mistakes I’ve made and continue to make. And I hope for the best. For everyone.

Extended Absence Greeting 4 comments

Hey there - remember me? :-)

So, the last few months of 2009 became a muddy blur during which time writing, and exercising, took a backseat to the following:

  • caring for the lovely Freddie as she recovered from surgery to repair ruptured discs in her spine (neck). My home became a baby-gated, cushioned, modified pet crate for seven weeks. My dog was in pain and I felt helpless. And then, shortly afterwards, broke. So grateful that Freddie’s Other Mom, and the lovely WWBA, were able to be such a supportive part of this adventure. But it did take its toll. Freddie needs to be carried up and down stairs and, at first, needed more, shorter walks. I live up two flights of stairs and my routine was tied more than ever, to Freddie’s requirements. I was exhausted.
  • … and thus got I ill myself with a persistent bronchial infection - several weeks of coughing and hacking and sleeping badly.
  • having my car vandalized, right here in the underground parking lot. Stuff stolen, car damaged. Much time and energy lost over a 10 day period, dealing with this. Not to mention feeling just a wee bit violated.
  • grading 174 really sub-par essay-like business reports in 3.5 weeks. That is a real number, 174. 87 in the first round that had to be done quickly and returned so they could have feedback to complete and hand in the second round. Second round to be graded to the grade submission deadline at the end of term. This activity will suck your brain out through the eye of a needle and will rip your heart out of your chest, tossing it away like last year’s PlayStation. Don’t let anyone tell you that teaching isn’t an emotional pursuit. After teaching plagiarism (how to avoid it, not how to do it) as a topic in class, finding students who persist in the behaviour is like getting smacked up the side of the head with a 2 x 4. I’m not sure I can explain why, it just feels … horrible.  It does get balanced out, of course, by students who really do make incredible progress and there were some really fine moments of this as well. Somehow, though, this term, the amount of grading and the roller coaster ride it took me on just about did me in.
  • ongoing negotiations with management on workload issues (see above) and the looming possibility of a strike that no one wants yet that seems difficult to avoid. Multiple meetings with management over next term’s workload. A workload review by a larger committee. Not much progress. Stress. Self-doubt. Worry.

As you can see, not a lot of writing took place. Furthermore, I actually have found myself daydreaming of the smell of my gym. What I’ve learned is that my mental and emotional health is linked to these two activities. Thus, I resolve to re-prioritize and get both disciplines back into my life. Although I’m going to wait until mid-February to actually step on the scales, I think. Yikes.

Anyway, thanks for your patience - all three or four of you. :-) Stay tuned for more … as for now, I’m off to the gym!

Of Things Not Said 4 comments

The strangest, sweetest thing happened in class today. I’m still smiling about it.

We are five weeks in and, thus, it is time for the first round of individual presentations. Each student in each of my business communications classes needs to stand up and make a short presentation to the class. They have had a couple of weeks to prepare and ~ bonus ~ they are recorded on DVD. They keep the DVD for their own self-evaluation, which forms part of their grade for this assignment.

Needless to say, students are nervous about this. Many have no experience presenting and the camera gives them an extra jolt of nervousness. Half the battle is just getting them to show up and do it.  At this stage, they need lots of positive reinforcement and lightheartedness during the class itself, just to get through it. Between presentations, I try to crack jokes, hum, sing, whistle … sometimes I make them stand up and stretch or make faces at each other to help break the tension.

One of the things I’m enjoying about my two classes early in the week is that they have bonded with each other, and, to an extent, with me. I often experience this and sometimes it holds for the whole 14 weeks. Sometimes, around 10 weeks, we all get exhausted and just pull ourselves through the last month feeling a little less bonded. But, right now, there is really good energy in these two classes. Students are very supportive of each other. The jury is still out on the Friday class … but I have high hopes that I’ll get more of a sense of them later this week.

Anyway … today. We were mid-way through the presentations and an affable, usually charming young man gets up to present. He is academically undisciplined, having missed two out of the four previous classes. But he is bright, funny and he is doing his best and, thus, is well-liked by his peers. His comic bravado starts to melt a bit as he gets up in front of the class and I turn on the camera.

Sometimes, when people get nervous, they use language that they would not otherwise use. During his presentation, my young friend seemed to develop “presentation Tourette’s”, swearing under his breath several times. He also used the following phrases:

“I didn’t know shit about … ”

“Maybe you think it is too girly for you …”

I was trying not to smile too much as I wrote my notes, tried to look at him with my best encouraging-active-listening face, and monitored the camera. His classmates were pulling for him, and you could almost hear the faint groans each time he uttered something he shouldn’t.

Then … the pièce de résistance.

“I used to think that going out clubbing at night was just so … gay.”

Uniformly, and with almost one fluid gesture, every student who was sitting in front of me (about eight of them) slowly turned to look at me for my reaction to this. I sensed several sharp intakes of breath to my left and right. Happily, our young friend at the front of the room was so wound up in his nervousness that he didn’t notice this and he carried on, awkwardly barreling towards his conclusion. I sat, still trying not to smile or react in any way which, admittedly, was difficult under the circumstances.

Until this moment, I had no idea I was “out” to this group. I still really wasn’t 100% sure how to interpret all this until after class wrapped up. There is lots to do at the end of these classes - packing up the camera and tripod, answering individual student questions, organizing the written materials submitted. I had indicated to this young man that I needed to speak with him. However, several other students also needed information, or reassurance, from me so he was left to his own devices. As I was dealing with the bits and pieces of post-class wrap up, I was keeping an eye on him across the room. About six of his classmates surrounded him, speaking in hushed tones. As soon as I was free, he came over and said, “I am so sorry, Miss. I really deeply apologize.” I hadn’t even said anything to him yet.

I find this so exhilarating.

See … I am so very totally completely “out” in every other aspect of my life that has meaning - except for the classroom.  I *do* wear a tiny rainbow earring on the off chance that any student struggling with LGBTQ or related issues will see me as someone they can come to if they need to. Our school is so pathetically weak in providing such support. If I were teaching creative writing, or theatre, or music or any creative discipline, I’d be much more inclined to be more out and open. I remember my mentor/theatre prof saying that he needed to be “out” when he taught acting, directing and writing. He believed that in the creative arts, we use ourselves, our own lives and perspectives, as the raw material of our work, and I believe this to be true also. However, in the environment in which I teach, it feels inappropriate. There is a high probability that this information might unnecessarily distract from the learning objectives we are pursuing. It just isn’t relevant.

Or, so I’ve always thought. I figured the rainbow rings on this tiny earring would have meaning only to those who know the code. It has simply not occurred to me that the students might ALREADY KNOW and, further, NOT CARE.

As far as my response to someone using “gay” to mean “stupid” or “not cool” or what have you … of course, that is inappropriate and hurtful. I made this clear to our young friend, although he already knew I was going to call him on all this. I’ve given him a chance for a do-over next week, and that stunned him a bit. I can’t say for sure whether he is truly homophobic, or just careless. I suspect the latter. I think no one has ever called him on his use of this word, just like we don’t call each other on using words like spaz or retard or son-of-a-bitch.  Even if he is dyed-in-the-wool homophobic, it remains my job to teach him how to present his ideas more clearly and concisely. It is not my job to grade him on his value system.

What I’m most impressed with are the students in this class and, for all I know, many classes before. My cultural assumptions about THEIR homophobia have been revealed. I’m still not prepared to be any more overt on this topic as I still don’t see it as relevant. But, somehow, I feel ever so slightly more comfortable about walking into class after today. And that makes me smile.

Gratitude 2 comments

This morning, my cat Sophie woke me up. She thinks it is fun to bring a toy onto the bed at around 6:30 and to play with it. This morning, it was her new catnip mouse - the toy du jour. Often, it is a crinkly foil ball. She likes crinkly things. Sometimes, I am the toy she plays with, although the noises I make are more yelps than crinkles. Recently, she has taken to lunging at whatever necklace I have on. With no warning. Earrings are also popular.

But, this particular morning, it was the catnip mouse that got things rolling. I lounged in bed later than I meant to, patting happy purring Sophie, rolling my eyes at Andy Barrie, drifting in and out of consciousness, before finally getting up. This is a “non-contact” day for me, meaning that my presence is not required on campus. I have a series of projects that require my attention but that can be worked on from home. I did, however, need to take Sophie to the vet first thing. The vet won’t prescribe standard flea stuff without seeing Sophie first, and weighing her. Which, personally, I think is a cash grab, but … whatever. Sophie was deeply unhappy about this adventure, meowing all the way there, and all the way home in the car. There was parking right outside the vet clinic so, round trip, we were gone less than 25 minutes. I released a relieved Sophie back into her habitat, and unloaded clean laundry out of the dryer. My laundry machines are in the “powder room” on the main floor which is also where Sophie’s litter box is, so I mumbled about the one thing that I wasn’t looking forward to when I considered getting a cat - tramping over cat litter on the floor in my bare feet. I really am not a fan of treading on cat litter.

I made some breakfast, mid-morning. I’m reducing carbs, especially after Cate forced me to eat extra potatoes last night at dinner, so I skipped toast. I fried onions, mushrooms, red peppers together and then threw in beaten eggs with low-fat cottage cheese as well as a tiny lump of bleu cheese crumbled in. I sliced a tomato on the plate and fetched some fresh basil from my window box while the eggs were setting. Chopped the basil, sprinkled it on the tomato and drizzled some balsamic over top, and finished with a tiny flourish of kosher salt. Stirred the eggs and then plopped the eggs on the plate beside the tomato/basil garnish. Needless to say, the coffee was excellent.

I sat with my breakfast and coffee at the computer, fetching also my schedule and lists of things that need to happen today, tomorrow and for the rest of the week. I had a momentary brain fart in terms of remembering what I’m up to this week in the evenings, but between Outlook and my homemade paper schedule, it all came flooding back. I ate my breakfast, and started to review my projects, opening files on the computer and reviewing them.  I answered e-mails. I sipped yummy coffee and checked in with Facebook. Sophie, having forgiven me for hauling her off to the vet for no apparent reason, assumed one of her favourite vantage points, at my right elbow on the computer desk. She sits there, her fur just lightly touching my arm, purring softly as she looks out into the living room, keeping watch in case anything unusual should happen. I spoke with a friend on the phone about some plans we have for later this week. I texted my lover. OK, perhaps I texted her several times. I thought about my projects and did some planning and organizing.

All this time, this morning, I’ve been anticipating the conversation I knew would come, and that I knew would put all this in some kind of perspective. A dear friend, someone I’ve known for a long time, has had a tragic death in her family. A suicide. There are so few words of comfort or solace as my friend and her husband re-enter their lives and attempt to find some sense of normalcy and balance. I am humbled at the courage and strength her family will need to get through the shockwaves of grief and mourning that are bound to reverberate for a long time. I am sad that someone so loved, so intelligent, so skilled, would see no other options before him.

I am guilty, as we all are, of taking so much in my life for granted on a day-to-day basis, starting with my health in all its aspects: mental, physical and spiritual. It is true that I’ve done a better job of looking after myself physically in the past few years, paying more attention to what I eat and to my general level of physical activity. But, I wouldn’t be motivated to do that if I didn’t think my life was worth living. Thus, really, that effort begins with giving a damn, and understanding that my existence has value of some kind. I’m grateful that I have sufficient mental and cognitive fortitude to grasp some sense of my own value, and my extreme good fortune, and enough spiritual awareness to be occasionally reflective about it all.

It is true that I have struggled with a lurking sadness that sometimes dips into depression. I have known a lonely, valueless desperation and, in a sense, I’m grateful for that experience, too. It taught me a lot, including an understanding of what it takes to steer my emotional ship to safer, healthier waters. I’ve been able to keep a steady hand on the rudder for some time now.

I’m grateful for being employed in a job that allows me to do good in the world, and that, miraculously, pays well enough for me to afford to live in a comfortable, safe, kinda funky home, drive an outrageously nice car, and shrug off the occasionally ridiculous vet’s bill. I’m grateful that I have clients who find my skills worthy of remuneration and who understand my need to work around a teaching schedule. I have a comfortable bed, my own laundry facilities, and a refrigerator that is never empty.  Every three weeks, a nice young lesbian brings me organic vegetables that I then have to figure out how to eat before they go off. I can afford flea prevention medication for my cat, hockey fees, gym fees, and prime rib dinner from time to time.  I can afford fistfuls of supplements that fill in my nutritional gaps and keep me healthy. I have a clean stove to cook on, with gas supplied from who knows where. Clean water comes out of my tap and my computer turns on (usually) when I ask it to. The water goes into making my coffee, and my computer helps me source out new fair trade coffee beans - which I can afford to order, have delivered, and can grind in my Italian burr grinder. It is ridiculous, really, how abundant my life is at times.

I have a broom to sweep up the cat litter, and the musculature and coordination to achieve such a task.

I have the ability to appreciate good music and to allow it to lift me up and take me to new places. I can afford the occasional film that also transports me, and am determined to put one new piece of original Canadian art on my wall annually.

I have a multitude of friends to eat with, cook for, laugh with, cry with and play with - hockey and music, usually, but also Scrabble.  Old friends, new friends, close friends, fun friends, oddball friends, long-distance friends, neighbour friends, sometimes friends, always friends. I’m grateful for all they show me of themselves, and for what they reflect back to me, of me.

I have a lover whose heart is even more beautiful than her arms, if that is at all possible. Together, we have plans that make me look ahead with eagerness in a way I haven’t done for so long, if at all.  If now is this wonderful, I can hardly fathom how fabulous later will be.

It is abundantly clear to me, as I deal with my students each week, as I turn on the news and see strife both close to home and far away, and as I hear of tragedies such as the one my friend is confronting in her life right now, that not everyone has it this good.  Even if a person has the trappings of a life of abundance, it isn’t a given that they have the capacity to appreciate it, to savour it. For whatever reason, what looks like a rich, colourful life on the outside may look grey and shadowed to the person living it. It is also true that it is almost impossible to show someone the colour and beauty within their own life if they are not able to see it themselves. Sometimes, I wonder if we nursed this single capacity in our children - the ability to not take even the simplest beautiful life-giving things for granted - if we’d have less aggression and strife in all aspects on this planet. If we knew we had all we need, already, I wonder if we’d be so anxious about acquiring more?

That does seem an over-simplification, doesn’t it? I know. Wishful thinking, I’m sure. But, if you would indulge me, please, give a few minutes to this exercise yourself. Today. Think of what you have to be grateful for. Hug someone you love.

Or, in my case … shrug, sweep up the cat litter … hug the cat. Can’t hurt. And, you never know, it might help.

Getting The Right Answer Click Here To Comment!

(I wrote this for a blog several blog generations ago, in October 2006. Just stumbled on it again. Given that tomorrow is Day One of a new semester, it seemed particularly timely. So here it is, recycled. :-) )

In 1965, Tom Lehrer released an album called That Was The Year That Was. Mr. Lehrer, one of my heroes, is a brilliant man - a Harvard mathematician - and a comic musical genius. This is a live album and each song has a witty introduction. In his intro to the amazing patter song New Math, Mr. Lehrer concludes that in the new way of doing things, “the important thing is to understand what you’re doing rather than to get the right answer.”

I must admit that in my current role as an instructor at a community college, I’m feeling a bit like Mr. Lehrer. It seems that getting the right answer is no longer important. Let me put it in “ed biz” lingo … we - as a college system collectively - have become more concerned about the process of education than in the outcome of that education.

I have rather more sympathy for this position than one might suspect, me with my hard-ass MBA ‘n’ all. There are students who have overcome profound obstacles just to be sitting in that classroom. In some cases, these may include civil wars and other horrible conflicts, famine, being severed by distance from one’s family, and who knows what else. There are students with learning disabilities, physical challenges, and children who require their attention, too. There are students who, for whatever reason, simply have never learned how to learn, or who do not realize that the ability to learn is, itself, a skill. If you layer on top of this that most of my students do not speak English as a first (or second, or third …) language, then the challenges become quite enormous.

Learning is hard. I have heard the process of learning being related to change, and this makes a great deal of sense to me. Change requires that a person get out of their “comfort zone” and take risks, try new things, operate in a manner in which they have zero confidence. Anytime one is taken from their comfort zone, resistance is a natural thing. From time to time, failure will occur. Learning is like that. To learn a new concept or acquire a new skill, you have to leave behind the safe space of what you already “know” and try on a new idea. It may not fit or even make sense for a while until you wear it around. Or, in the case of a skill, until you practice it quite a lot. At the beginning, you’ll get it wrong far more often than you will get it right and then, as you practice, this should change. You need to question, to probe, to experiment until a new comfort zone that includes the new idea or new skill is reached. Then, along comes a new challenge, a new thing to be learned, and you get yanked out of your comfort zone again.

Every day that I am in the classroom, I am asking people who are already deeply uncomfortable operating in a foreign language to step even further out of their comfort zones.

So I guess my question is this: as an institution, should we be paying more attention to relieving the deep discomfort we cause people, or should we still be focused on “getting the right answer”?

Let me give an example of what I am talking about. I have 16 students in one of my graduate classes. Of the 16, 15 students are not native English speakers. Of those 15, I’d say 10 have real difficulty with the language, to the point of struggling with the clearly written instructions I give them for their assignments. Last week, this class gave their major presentations, in teams of four. Each team got up and made a presentation based on cases I had assigned to them weeks earlier. (I offered to review their powerpoint materials ahead of time, in the days leading up to the presentation, but no one took me up on this.)

After the presentations were over, I told them the same thing I’ve told many classes recently who nervously get up to present their work. I cannot imagine going to a country where my own language is not spoken, and getting up and making a detailed business presentation in some other language. Even in French, a language I have merely passing familiarity with at this point, I would not be brave enough. So I make a point of complimenting them on their courage - and I mean it. They have also worked hard to try to adopt their analysis of the case to a particular presentation format. Many have worked hard just to understand the nuts and bolts of the case. I picture them with two books in front of them at 2:00 a.m. - the textbook with the cases, and an English- dictionary.

They appreciated my words of support and acknowledgement of the level of difficulty for what they just did. And I meant the words. Several students told me what a great thing it was to have an opportunity to practice making a presentation in a “safe” environment. It was a warm and fuzzy moment.

But … did they get the right answers?

I’m not finished marking these, based on my notes, their powerpoints, and their two page summary essays. Some of the content elements and analyses were way off the mark. Every single powerpoint, almost down to every single powerpoint slide within each presentation, had really terrible, in some cases completely incoherent, English usage. Granted, we have six and a half more months with this group, but I doubt we are going to see a dramatic turn-around in English skills in that time period.

My argument is not with these students, it is with an administrative process that would allow students to arrive in my class ill-equipped with the basic language tools they require in order to succeed. I cannot teach English AND business/technology simultaneously. No one would be well-served by this. Similarly, our institutions - by which I mean both universities and colleges - seem willing to turn a blind eye to faculty concerns about “getting the right answer” and seem quite willing to focus on relieving student discomfort. A discomfort, I might add, that the administrative processes have largely created. It would be frowned upon for me to give failing grades to the students who are unable to formulate a coherent English sentence to describe a business problem and yet “defining a business problem” is one of the key outcomes of our program. How can I even evaluate this if a student cannot make themselves clearly understood?

We have one student in particular who is giving us all fits. This person is clearly intelligent, mature, disciplined, well-read, and able to learn. This person has very good social skills and is well-liked by their class-mates. While this student may have some language challenges, this person is also completely unfamiliar with using a computer. Completely and utterly. There also seem to be some cultural issues around education with this person. When we teach a tech section, it goes something like this: Open this data file which you will find here. (wait for all the students to open the file) Open your textbooks to page xx. (wait) Let’s go through this exercise, steps 1-14, together to modify this data file. Please stop me if you have any questions. Of course, each step brings a new interaction with the program or the file and there is much stopping and starting, coaching, and asking of questions. Some students work ahead, some follow on exactly with what the teacher is doing. However, our friend the struggling student does not find or open the file when instructed to do so. In fact, there is some question as to whether this person understands that this is what they are supposed to do. Instead, this student simply watches and then asks for one-on-one help after class. For hours at a time. This student has been shown, in class, by the instructors and by fellow students, where to find the data files and how to open them, but still this student has a sense that they are attending a lecture rather than needing to follow along and DO skill practice/acquisition with the entire group. I can’t describe to you how much time and effort all the instructors have invested here, gently prodding, supporting, and coaching and staying after class and coming in early to class. Still, this student will arrive at the next class once again at square one.

Here is my particular bone to pick: with this student, we are WAY far away from getting the right answer. We are in the zone of “do you understand when you are being instructed to do something”? Can you imagine graduating someone from this GRADUATE program who cannot discern when a future employer is asking something of them, or giving them a particular instruction? This person will not last a day at any internship or employment situation that I can picture. Not because of their lack of computer skills, but because of their inability to take direction. Not from obstinence, but from a combination of language and mis-placed cultural norms.

These students require more of me, of us, than our sympathy. They will not succeed in whatever they have chosen to study simply because we were nice to them. They are in front of us because they want the tools they will need to move forward, to move on, with their lives. When a person is studying topics related to business, it really is important that you get the right answer, not just that you felt good while you were learning it.

Catz 1 comment

Meet Sophie. Isn’t she adorable? :-)

There should be red carpet for me to pose on.

There should be red carpet for me to pose on.

Bags-r-Us. Especially crinkly ones.

Bags-r-Us. Especially crinkly ones.

My PlayCat pose.

My PlayCat pose.

All in a day's play.

All in a day's play

Having Sophie around takes me back to two other times in my life. First, when I was little, I remember being “in charge” of the barn cats on our farm. This was a self-appointed position. I was probably four or five when I became kitty maven. I adored the semi-feral creatures and routinely spirited saucers of Mom’s precious Carnation Evaporated Milk, normally reserved for use in coffee, out to the shed for my furry friends. My Dad and brothers tried to discourage this, saying that hungry cats could catch more mice and rats in the barns, but I paid no mind to this absurd perspective.

There were usually between 10-20 cats at a time on the farm. The population would fluctuate. Cat Matriarch at the time was Sandy, an orangey-ginger cat who was likely mama to many of the others. She was pretty ragged around the edges, often appearing in the mornings with a chunk of fur missing, or a kink in her tail, or another scar on her ear. As rough as her non-domesticated life appeared to be, she was always, always, gentle and sweet with me. Immeasurably patient, never scratching or hissng or behaving aggressively, even if I got too close to any of her newborns. My main visual memory of Sandy is of her looking at me, sighing, and sort of half closing her eyes with a combination of exhaustion and resignation. She could always manage a purr for me, and some kneading.

Every year, there were several batches of kittens to be ooh’d and aah’d over. They would be born in the hay mow, well-hidden by clever cat mamas, to be discovered only after hours of patiently following the distressed-sounding mews. Or, sometimes, they would be born in a tool shed or implement shed, or in the garage behind the house. I was always on a mission to find the kittens, somehow thinking, god-like, that they needed my intervention. Not surprisingly, I also have very clear memories of cat mamas carrying their babies to and fro by the scruff of their necks, moving the latest kitten batch to a more secure hiding place, away from all self-appointed god-like creatures.

I decided, when I was five, that little wee tiny kittens don’t “meow”. They squeak out a syllable that sounds like”at”, like they are trying to say “cat” but can’t quite get the whole word out. If you listen to a wee kitten, you’ll hear it, perhaps - or maybe your inner five year old will be able to. I sat with multitudes of cats and kittens, for hours. They were my friends, out there on the farm, miles from other five year olds. I adored their serious expressions, their oddly squared-off noses. How some cats always look shocked or surprised or vaguely scandalized by the activity around them. Some will relax, some never do.  The behaviour that I interpreted, as a child, as “playing” is really “learning how to stalk and kill things.” I liked being greeted by a flurry of upright tails. Watching a kitten transform from a cumbersome, innocent, slightly stupid fluffy ball into a sleek hunting machine was an amazing thing.

My Mom was very clear - farm animals, like cats and dogs, are not allowed in the house. Ever. Period. This wasn’t even up for discussion. The closest the cats and kittens got was the attached rickety garage out the back door of our house.

Some kittens lived, and some did not. Some were born strong, some were not. Some cat mamas were very good at raising their young. Some were not. I’ve buried a lot of cats, from new born to very aged. One of our cats, JB, a calico, got hit by a car. My Mom and I discovered this at twilight one summer’s evening as we returned from a dip in the pool at the local conservation area. Her body was intact and had stiffened but her face had contorted into a grotesque almost aggressive expression before she died. I felt responsible for getting her off the road and buried, so I forced myself from my state of shock and sadness into action, fetching a sheet of plywood veneer from the shed, sliding it under her body and carrying it carefully to a hole I’d dug behind the garage. It felt necessary, respectful, dutiful, sad … I remember I also felt scared, a bit, this one time. Something about the unexpected sudden death and the painful last look on her face.

I saw that same look again, some 20+ years later, when I had to have my beloved cat soulmate, Sid, euthanized. I understood, then, that this is just what happens to muscle structures in death and that it was my own anthropomorphizing that projected unwarranted meaning onto the expression.

Sid, like Sophie, was a child of the streets. A kitten foundling from my first summer in St. Catharines, we bonded. Our initial bonding probably had to do with me tucking him into my shirt to take him to work with me on my moped. (I was trying, unsuccessfully, to conceal from my university roomies that I had taken a kitten in.) He would peek out, just under my neck.  He was an ornery guy, a sort of one-person cat. He grew from a tiny kitten into a 21 lb behemoth. It should be noted that at 21 lbs, he was not “obese”, just very large. A huge tom-cat head, giant paws. An industrial strength purr that could be heard throughout two floors of almost any house. The many adventures of Sid probably deserve their own blog posting, but safe to say that once he was gone, I found it really hard to imagine having another cat. He died in 1998, after we spent almost a year battling feline diabetes. He was quite done with the insulin shots and dietary restrictions, I think. He was 15.

Sid, wondering when I'm going to take that stupid Christmas bell off his collar :-)

Sid, wondering when I am going to take that stupid Christmas bell off his collar

In the intervening 11 years, I think I’d forgotten much about these creatures. I also think that my tendency to excess analysis and thought needs to be reined in by the presence of a creature whose needs are more clear, immediate and lacking in alternative agendas entirely.  Needs for food, water, cleanliness, affection, attention and stimulation.  These needs snap me back into a concrete reality because, suddenly, I am the sole source of these for this one fur-person. No analysis required.

I think Sophie is part dog. Last night, after falling into bed exhausted and turning out the light, I heard quite the commotion downstairs. None of it sounded damaging in a permanent way and I was too tired to get up to investigate. There were some crinkling sounds which I presumed originated from the crinkly bag I put on the floor for Sophie to enjoy. Then I heard some bounding up the steps and felt her land on the bed, still making crinkling sounds. “Whaa …?”  On went the light. There she sat with her bag of treats in her mouth which she then dropped, pointedly, in front of me. The messaging was clear and unambiguous. “WANT TREAT NOW - PAY ATTENTION - PLAY WITH ME”.  I wish all the humans in my life were this clear!

Icebreakers I Should Avoid 3 comments

Classes start in seven days and, as one does, I’ve started to imagine that first week of classes. What I will say. New ways to present information. Improvements on ways I can connect with students.

Each year, the age demographic shifts. The students stay roughly the same age. I get older. However, as a demographic element, age is not homogeneous in the post-secondary college population. There will be, roughly, 70% of the students in the age range you would expect for second year college: 18-20. The rest will be “mature” or “returning” students who tend to be, I’d say, anywhere from 32 - 50 years old.

The vast majority are first or second generation Canadians. Many have very real challenges with English as a Second Language, the challenge being they are trying to do too much too fast. It is my job to teach them “Business Communications” from a Canadian business perspective. This is to be delivered at a second year college level. Everything from business etiquette to written communications (hard copy and electronic) to interpersonal communications to presentations skills.

Regardless of age, many of these students identify with social, cultural or religious communities that are out of my realm of direct experience. Many are visible minorities in other parts of the city, although typically not in the part of the city where my college is located.

As I’m sure you can picture, it is nice to just have an informal chatty few minutes at the beginning of the first class, as students arrive. Build some initial rapport. Smile. Help students feel welcome and a bit less afraid of the course that is going to make them Stand Up And Speak In Front Of Others.  So I try to come up with innocuous, inoffensive, chatty things to say. Here are some examples of “things not to say” at the opening of the first class:

Did you have a good summer?

Couple of problems with this one. First, within the Sri Lankan Tamil community, a two young men were murdered, brutally, over the summer. Right here in Toronto. At least one of them was a student at our college. A significant percentage of our student population is Tamil, a relatively close-knit group.

Furthermore, many of these students will have studied through the summer to make up for missing courses, or to get through faster. As I found out last year, many of these students don’t take a summer break.

Moving on …

What did you do on your summer vacation?

Same problems as the first question, with one additional problem. A person educated in North America asks this question with a small sense of fun or play or irony. You know, the implied reference to that essay we were asked to write, or joked about writing, in elementary school. A person who did not receive their primary education in Canada will not understand this subtext.

How do you like being back in class, back in a routine schedule?

Some didn’t leave, having attended class all summer. Many are single moms, or have part-time jobs, or more than one part-time job, or full-time jobs, or other family-related responsibilities. For some, adding a class schedule is yet another layer of responsibility. Granted, for others, it is their ONLY responsibility. Our classes are a real mixed bag this way. I’ve seen this sort of question start long, argumentative discussions about who has more responsibility and who has to work harder … which sort of sets the wrong tone for the opening of this class.

The main point to remember in all my casual conversations with this non-homogeneous student body is that their life experience up to the point in time that they walk into the classroom is likely to have been vastly different than mine. Any questions that I ask, any examples that I use in the classroom, that reinforce that distance, or reveal my erroneous assumptions, create a new teaching problem for me to overcome. Any questions I ask, or examples I use, that reinforce commonality will usually make my job easier.

Under these circumstances, on day one, I think I’ll stick with the old reliable stand-by that always seems to work in Canada. “How do you like this weather?” :-)

Just Stay In Bed 4 comments

I was raised in an environment where there wasn’t a lot of attention paid to safety. There were motorbikes, ATVs, assorted farm equipment, the dreaded “power take-off“, and so on … all open for use without a lot of attention paid to the fact that these things can kill you. Or hurt you badly.

I have had my moments of adrenalin, for sure, but I’m much more cautious now than I once was. I love riding motorcycles but feel a looming sense of caution now that wasn’t exactly present in my 20’s when I was actually doing a lot of riding. Recently, the Woman With Beautiful Arms (WWBA) went skydiving and I can say for sure that 20 years ago, you would have had to hold me back from signing up. Now … not so much. Maybe it is age, making me hold back a bit. A sense that time is finite and meant to be preserved.

Even at hockey, I find myself not pushing physically as much as I should, or could, for fear of injury. I’m also the one who, annoyingly, nags people about wearing their neck guards. I did get a stick across the throat last year, a freak occurance for sure, but I was sure glad I had my neck guard on. Some days, I fear that my sense of caution will over-ride my more natural stance as a risk-taker of sorts.

This morning, Yahoo News offered this news article about a freak accident that resulted in instant death for a woman in Alberta. A smart woman, clearly. It is impossible to judge her need for risk or adrenalin in her life. She was just sitting in her SUV in an underground parking lot, dropped something outside the open door of her SUV, reached to get it, and - through some unknown series of events - wound up pinned between her SUV and a concrete pillar.  Experts, so far, think she died instantly.

Here one minute, gone the next.

I think the scary part of this story, for me, is that I can see myself doing the Exact Same Thing. So easily.

Reading about this makes me want to stay in bed, quite honestly. It makes me want to shout louder and more insistently about neck guards, hand brakes, leaving your car in Park, wearing helmets, and just generally BEING CAREFUL. But … people are going to do what they do and my need to keep the people I care about safe is exactly that. My need. My “control” stuff, maybe. I will try to keep my mother hen persona down to a dull roar.

I am, however, going to be much more careful myself, given that I park my car in an underground garage right beside a concrete pillar.

Memories of My Father 3 comments

Fedoras and three piece suits.
Suspenders, always, and collared shirts.
An undershirt, even on the hottest August day in the middle of harvest.
Sweat stains.
“Heeeyy??” ~ loudly and with a steadily rising inflection. An indication he had not heard what was said.

Not a day off in his life (according to him).
“Christmas … tomfoolery. A waste.”
Torching the Chrismas pudding with rye whiskey. Smiling. The best part of the day for him.

The pen game ~ me, stretched over his lap as he drew letters and eventually words on my back with the top of a ball point pen. Guessing made me giggle. Made him giggle too. Our only shared game.

That funny walk, head down, lurching forward.

The one kiss I witnessed between my parents, as seen from the back seat of the car. We were at the airport. A peck goodbye. Goodbye.
Then there was the time he left and went to England, without luggage, and without mentioning anything about this to us.
No goodbye that time.

The newspaper, the London Free Press, every night. Blackened fingers.
The cough.
Steak and kidney pie with that fluffy flakey pastry on top.
Port.
Old cheddar cheese.
Butter, always.
Colts.
Rye whiskey.
Chewing rather than smoking cigars. Spitting.

Me holding the worklamp for him under the tractor/combine harvester/truck he was fixing late at night. “If you can see, I can see.”
Those peculiar English turns of phrase:

  • Use the business end.
  • You needing to look after Little Mary?
  • Put a little English on it.
  • My head is here, my ass is comin’.
  • Ass over tea kettle.

Teaching me to drive a tractor before I could properly reach the pedals. Letting me run the harrows over a field. In fourth gear. Laughing.
Letting me park the combine harvester, driven with levers and pedals rather than a steering wheel, in the implement shed. A huge machine. A small opening. He thought I could do it. He was right. I was 9 or so.

Sometimes you have to kill your own food. My father did, being at the tail end of a generational succession of butchers.
Carving knives and sharpening steels, wielded.

The broken ankle as he tried to unjam the combine harvester.
The severed finger in the post hole auger.

Long involved stories over lunch. Or dinner. Fables, frauds and embellishments.
No eye contact with my mother, ever.
Disparaging under his breath.
Indulgent glances at me as I attempted to participate in adult conversation at dinner. Especially the “how do we fix the cultivator?” conversations. Smiling.

Not remembering my name.

Taking me to the horse races. Teaching me how to read the racing program. A useful life skill, surely.
Dozing off, prone in the backseat, no seat belt. The swerving of the car as he dozed off, too, felt like rocking.

Playing cards. The sweet plastic smell of a fresh deck.
Five card stud. Seven card stud.
Straight draw, one-eyed jacks are wild.
Rummoli.

That funny walk, head down, lurching forward, saves my ass as he fails to notice the huge hole I ripped in the hood of the pick-up truck when I drove it into the corn header on the combine harvester. My brothers take the fall, only because they saw me do it and nearly kill myself. I was 10 or so and following my father’s instructions to pick him up in the field. Had just been taught how to drive “three on the tree” the night before, by my father. I couldn’t reach the clutch, or the brake, properly.

Fewer stories.

Not remembering my brothers’ names.

The auction, selling off equipment and land. Mud, too many people, confusion. He let me hold the cheque at dinner. The house and shed remained. Father did not.

Erratic absences. Extended absences.

The phone call from the hospital. “Your father was run over by a snowmobile.” “How is this possible? It is June.” Shrugging. Another story to tell.

Not remembering anyones’ name. No one mentions this.

The phone call from the hospital. “Your father was hit by a train at the level crossing.” A longer stay this time as trains are bigger than snowmobiles regardless of season. Another story to tell.

Disappeared. Silence. No stories. Years pass. Shrugging.

The sudden return, with the announcement that the house and shed were now on the market too. No one is upset about this but me.

Being yanked out of class in high school to go look at houses “for your mother”. Because they did not speak.

Packing. Finding:

  • a drawer full of prescriptions, years worth, unfinished
  • a drawer full of dentures and dental plates
  • a drawer full of hearing aids and batteries
  • a drawer full of cigar boxes

Uprooting. No goodbye. Bitter.

Disappeared again.

Hitch-hiking in a fedora and three-piece suit. On Hwy. 81. In July. He does not recognize either my brother or me. He makes small talk and asks to be dropped at a major intersection in London. This is even weirder than being hit by a snowmobile in June, o those many years ago.

Found by my brothers in squalor. Removed to Highbury Hilton for assessment. A nursing home is found. Nasty, frightening place. Personal items stolen. Smells not in the slightest of sweat, port, cigars or whiskey.

Remembering nothing, fragments of stories, like tape loops, get triggered from the middle, often, and have no beginning or end. Fuzzy eyes.

Gone. No goodbyes. No more stories.

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